Privacy Policy

At Whirly Bird Books, we respect your privacy and take looking after your information seriously. This policy explains what data we collect, how we use it, and your rights.

Who we are

We’re Whirly Bird Books — a family-run book and gift company based in Scotland. We sell books, puzzles and related products through our online shop hosted on Payhip.

What we collect

When you place an order, we collect:

• Your name
• Delivery address
• Email address
• Payment details (handled securely by Payhip’s payment partners: PayPal or Stripe)
• Any other info you choose to give (e.g. notes with your order)

How we use your data

We use your information to:

• Process your order and take payment
• Deliver your order to you
• Contact you if there’s a problem with your order
• If you choose to subscribe, send you occasional updates or offers (you can unsubscribe anytime)

Who we share it with

We only share your info with trusted partners when needed:

• Payhip (our store platform)
• Payment providers (Stripe, PayPal)
• Delivery companies (e.g. Royal Mail)

Your rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Ask us to correct any errors
• Ask us to delete your data (unless we need to keep it for legal reasons like tax records)

If you’d like to do any of the above, just email hello@whirlybirdbooks.co.uk.

How we store your data

Your data is stored securely through Payhip and our trusted partners. We keep order information for up to 6 years, as required by UK tax law.

Cookies

Payhip uses cookies to run the shop smoothly. For more details, see Payhip’s cookie info.

Contact us

If you have any questions about this policy or your data, please get in touch at hello@whirlybirdbooks.co.uk.

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

GDPR Statement

We comply with UK GDPR rules.

• We only collect the information we need to process and deliver your order.
• We never sell your data or pass it on unnecessarily.
• We keep your data secure and only keep it as long as needed for legal and tax purposes.
• You can ask for a copy of your data or request deletion anytime by emailing us at hello@whirlybirdbooks.co.uk

Terms of Service

1. Who we are

Whirly Bird Books is a family-run business selling books, puzzles and gifts through our online shop hosted on Payhip.

2. Orders & Payments

All payments are handled securely by Payhip’s payment partners. You agree that you are authorised to use the payment method you choose.

3. Delivery

We aim to dispatch orders promptly. Delivery times may vary, especially during busy periods.

4. Refunds & Returns

If there’s a problem with your order, please contact us within 14 days. We’ll do our best to sort it quickly. Refunds are offered in line with UK consumer law.

5. Intellectual Property

All content on this site, including books and images, is owned by Whirly Bird Books and may not be copied or reused without permission.

6. Privacy & Data

We handle your personal data in line with our Privacy Policy and GDPR Statement.

7. Contact

Questions? Just email us at hello@whirlybirdbooks.co.uk.